Toll free: 1800 889 0230 Malabar Milma

Term & Conditions

These terms and conditions apply to the use of the NANMA order indenting application website (https://nanma.milma.in) and nanma mobile application operated by Milma (Hereafter known as KCMMF) and the selling of products to you, subject to the conditions set out below: If you have any questions relating to these terms and conditions, please do contact us mrcmpu@malabarmilma.coop or milma@milma.com We urge you to carefully go through the following terms and conditions on the sale to ensure that you are happy with the service we provide. Please note that customers using and ordering from our nanma mobile application / nanma.milma.in are deemed to understand and accept our terms and conditions.

How we deliver our products to you?



METHOD OF DELIVERY

All the products delivered will be only via pre-booking by the agents of MRCMPU via nanma mobile application. All transactions made through our mobile payment application (Nanmma app) are final and non-refundable. Any amount credited due to approved refund requests will be automatically applied to the Dealer's account and adjusted in the next order made through our mobile payment application (Nanmma app). Users can view their credited amount and balance in the mobile application.


LIABILITY

If the products you receive are not what you ordered, defective or in the incorrect quantity, please contact us, Customer Care 18008890230 and we will resolve it immediately. We will not be liable to you for any indirect or consequential loss, damage, or expenses. We shall have no liability to pay any money to you. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials in our online indenting website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through https://nanma.milma.in/ store meet your specific requirements. Events beyond our control: We shall have no liability for any failure to deliver products you have ordered or any delay in doing so or for any damage or defect to products delivered that is caused by any event or circumstance beyond our reasonable control. This includes without limitation, strikes, lock-outs, and other industrial disputes, breakdown of systems or network access, flood, pandemic, or any other global health emergency, fire, explosion, or accident or any other natural calamity.


ITEMS TEMPORARILY NOT IN STOCK

There are times an item or two will be unavailable at the time of your order, as our approach to preparing products is based on freshness and completely avoiding the adding of preservatives. Milma may also choose to cancel any sale and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time at its discretion.


PRICING

Our mission at Milma is to offer the highest quality products online at an attractive price. Due to the nature of the raw ingredients, these prices may fluctuate. This is a rare occurrence, and wherever possible, Milma aims to keep prices to the best value possible.
The price for each product is shown on the online booking application including GST.

RETURNS POLICY

Please be aware that Milma cannot be held responsible and, hence, provide refunds/exchanges on stock affected by circumstances beyond our control. This includes damage and neglect after goods are received; goods being stored in climatic conditions, such as extremes of temperature that can affect some items; and damage by third parties. In addition, please be aware that during particularly hot or cold spells of weather, goods in transit can be affected by extreme heat or extreme cold, so please be aware items of a delicate nature may not always look as pictured, but they will still taste the same.

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INTELLECTUAL PROPERTY

Milma does not give you any right or interest in any copyright or intellectual property rights in any product nor the right to copy them. The copyright in Milma and the content and pages of this www.malabarmilma.com are owned by Milma, and may not be used, copied, or altered without our express consent. Copyright extends to the design, look and feel of www.malabarmilma.com, all photographs on it, and its marketing materials. The materials on www.malabarmilma.com may not be used for any other purpose.

Milma Online and our logo are trade names or trademarks of Milma, and may not be used by anyone else without our express permission and we are the owners of registered trademark rights in them.